WEBVTT

NOTE Agent-reviewed against two local speech-recognition passes and extracted source frames.
NOTE Visual teaching context is provided separately in the page transcript.

1
00:00:00.000 --> 00:00:01.300 line:78% position:50% size:92% align:center
[Short musical sting]

2
00:00:01.840 --> 00:00:04.760 line:78% position:50% size:92% align:center
Sam, I've got a message saying my
account is locked.

3
00:00:05.240 --> 00:00:06.661 line:78% position:50% size:92% align:center
It wants me to sign in now.

4
00:00:07.040 --> 00:00:09.700 line:78% position:50% size:92% align:center
Before you touch it, did you expect
that message?

5
00:00:10.400 --> 00:00:11.768 line:78% position:50% size:92% align:center
But it has the right logo.

6
00:00:12.080 --> 00:00:13.740 line:78% position:50% size:92% align:center
That means it's real, doesn't it?

7
00:00:13.780 --> 00:00:16.000 line:78% position:50% size:92% align:center
No. Scammers copy logos and names.

8
00:00:16.760 --> 00:00:18.655 line:78% position:50% size:92% align:center
The rush is often part of the trick.

9
00:00:19.080 --> 00:00:20.300 line:78% position:50% size:92% align:center
Logos can be copied.

10
00:00:21.180 --> 00:00:22.580 line:78% position:50% size:92% align:center
Urgency makes you rush.

11
00:00:23.360 --> 00:00:24.840 line:78% position:50% size:92% align:center
Don't use that sign-in link.

12
00:00:25.200 --> 00:00:27.380 line:78% position:50% size:92% align:center
So I shouldn't use the link in the
message?

13
00:00:27.420 --> 00:00:32.340 line:78% position:50% size:92% align:center
If you're unsure, open the real app or
website yourself, or contact

14
00:00:32.380 --> 00:00:35.760 line:78% position:50% size:92% align:center
the organisation using details you
already trust.

15
00:00:36.480 --> 00:00:37.533 line:78% position:50% size:92% align:center
Check independently.

16
00:00:38.520 --> 00:00:41.440 line:78% position:50% size:92% align:center
Now you try. A delivery text asks for
a fee.

17
00:00:42.160 --> 00:00:44.300 line:78% position:50% size:92% align:center
Use its link or check the official
app?

18
00:00:46.270 --> 00:00:47.510 line:78% position:50% size:92% align:center
Check the official app.

19
00:00:48.210 --> 00:00:50.736 line:78% position:50% size:92% align:center
Open it yourself, never through the
text's link.